Building Player Confidence In Secure Online Gambling
Online gambling is a relatively new innovation. Any innovation should be approached with caution. It is always wise to ask questions and do some research, especially when there is real money involved. Efforts to establish secure online gambling enterprises have resulted in high player retention at respected online casinos. You can be sure all the casinos recommended on Fat Tony's meet our standard of customer support, secure transactions and fairness.
Gaining player trust is very important to any secure online gambling site. Unlike sports betting where there exists an element of skill in predicting the outcome, online casino games are mostly games of pure chance. This means the online casino is at a great advantage. Most reputable online casinos strive continuously to gain player trust in the areas below.
Secure Transactions - Casinos found at Fat Tony's all transfer customer information and funds securely and with the utmost confidentiality through the Internet. Secure online gambling sites encrypt all sensitive information using highly complex mathematical algorithms and are just as safe as any bank in the world. Although major banks and Paypal no longer service transactions involving online casino, there are a host of new and professional online payment companies. Look for other options including wire transfer and money orders as well.
Customer Support - Ensure your choice of online casino offers some sort of customer support. I would stick to the online casinos that offer 24 hour customer support to answer your questions and provide technical support if necessary. Quality of customer support is essential, as well. The last thing you want when you're frustrated is an impatient or rude customer service representative.
Fairness - All reputable online casinos adhere to the rules and standards followed by "land based" casinos in Las Vegas. All game results are unpredictable and are played using randomly generated numbers to ensure fairness. The more respected online casinos have these "random number generators" are verified by professional casino audit companies. In an effort to attract and keep players many online casinos offer odds better than you'll find in Vegas.
Confidence - The Interactive Gaming Council (IGC) is an online gaming organization established to encourage discussion of online gaming issues and take action on interests common throughout the world's interactive gaming industry. It also establishes fair and responsible gaming guidelines and practices in an effort to bolster player confidence. The IGC also acts as the industry's political lobby on public policy and provides information and resources on all gaming industry issues. It's always wise to ensure the online casino you choose to play at is a member of this organization.
A recent study on what makes people trust online gambling sites found that the following affected players' trust of online gambling sites:
34% - Information and content
26% - Customer service
22% - Site usability
18% - Player preconceptions
Most respected online casinos recognize this and go out of their way to cater to these player issues related to trust. As a player, you only benefit, so take advantage of all those bonuses, great customers service, etc. Don't play any online casino that doesn't make an effort in all these areas to create an enjoyable yet secure online gambling experience.